Tuition and Fees

WISR’s faculty and Board devote considerable energy and thought to keeping WISR’s tuition as affordable as possible, while still maintaining an extraordinarily high level of quality of education. The vast majority of each student’s tuition goes toward instructional costs, with minimal amounts being spent on administrative and institutional overhead costs. Whenever a tuition increase is necessary, the Board will announce about May 1 of each year the tuition rate for the coming fiscal year (July-June).

*Effective January 1, 2027, WISR’s tuition will increase to $10,800 per year. Monthly payments will increase from $800 to $900/month. WISR does not plan to have annual or frequent tuition increases.

WISR provides a tuition discount to current WISR faculty and staff, and their immediate family members, who enroll as students in a WISR degree program. This discount serves as a fringe benefit and as professional development support. The discount is $600 per month off the standard monthly tuition rate. At the current standard tuition rate of $800 per month, the discounted rate is $200 per month ($2,400 per year). When the standard tuition rate increases to $900 per month effective January 1, 2027, the discounted rate becomes $300 per month ($3,600 per year). The $600 per month discount amount remains fixed and does not change when the standard tuition rate changes. The enrollment fee ($250), re-enrollment fee ($200), STRF fees, textbook costs, and all other fees apply at the same rates as for all students. Eligibility is contingent on the qualifying faculty or staff member maintaining an active appointment or employment with WISR throughout the enrollment period. Faculty members may not enroll in the same degree program in which they teach. Details are provided in the Faculty and Staff Professional Development Tuition Discount Policy, available from the Administrative Dean.

For students seeking to receive credit for only one or two independent study courses, for MFT or LPCC courses, for one or two particular courses in other WISR degree programs, or for non-credit instruction, the tuition charge is $500 per credit.

The enrollment fee is $250, consisting of a $50 application fee and a $200 registration fee. The student has the right to cancel the enrollment agreement through the 120th day after enrollment and receive a full refund of all monies paid, including the application and registration fees. After the 120-day cancellation period*, the $50 application fee is non-refundable. The $200 registration fee is subject to the pro-rata refund policy described below.

*The 120-day cancellation period applies only to the student’s first Enrollment Agreement for a specific academic program, measured from the program start date. Enrollment Agreements executed in subsequent academic periods for the purpose of continuing enrollment in the same program do not create a new or additional cancellation period. Students remain subject to the institution’s withdrawal and refund policies for any period following the initial cancellation period.

When students re-enroll after taking a leave of absence, or a period of withdrawal, they pay a non-refundable $200 re-enrollment fee. There is no reapplication fee when re-enrolling. 

Students may also pay tuition to WISR through PayPal by entering WISR’s e-mail address for the merchant account: mail@wisr.edu. Also, students in other countries often make payments to WISR by direct wire transfers to WISR’s bank. WISR does not accept credit or debit cards.

Because WISR makes every effort to keep its tuition affordable by charging as little as possible, and since students are allowed to improve their cash flow by making monthly payments, it is crucial that students make timely payments of their tuition (by the last day of the month in which the tuition is due). Students who fall three months behind in their tuition payments are subject to disenrollment for a minimum of 6 (six) months, and will not get credit for work done during that period, and will be charged the $200 re-enrollment fee upon return to enrollment at WISR, assuming they also have taken care of their owed tuition and late fees, either by paying in full, or by paying a portion and successfully negotiating with the Board financial representative a payment plan that they will adhere to.

Students making monthly payments have until the end of the month to make their payment for that month without the payment being late. The first month in a fiscal year that a student is late in making their tuition payment, they will be assessed a late fee of $25/month. However, in any additional month(s) in that fiscal year in which a student is late or behind in their tuition payment(s), they will be charged a $50/month late fee.

Students are not charged for any period of time beyond their last date of attendance (LDA), as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section of this catalog. Tuition is calculated on a pro-rata daily basis in accordance with California law.

If a student withdraws from enrollment during a period for which tuition has been paid, they will receive a refund according to the refund policies stated below.

Unfortunately, WISR students only have access to outside, private scholarships, but not to Federal grant and loan programs. WISR provides no financial aid of any kind. Lending institutions are not required by law to defer student loan repayments that WISR students may have acquired elsewhere prior to enrolling at WISR. In some cases, WISR students have successfully negotiated this with lenders, but because WISR students are not eligible for student loan monies, the lenders are not obliged to defer the student’s payments.

Fortunately, our tuition is much more affordable than the tuition at most other institutions, and students may make monthly payments throughout their enrollment at WISR.

The State requires that we remind students that if a student obtains a loan to pay for an educational program, the student will have to repay the full amount of the loan plus interest, less the amount of any refund, and that, if the student receives federal student financial aid funds, the student is entitled to a refund of the monies not paid from federal financial aid funds.

The student has the right to cancel the agreement for a program of instruction, without any penalty or obligations, and receive a full refund of all monies paid to WISR including the $50 application fee and the $200 registration fee, through the 120th day* after enrollment. Notice of cancellation must be made in writing and delivered by email to the President and the Registrar/Administrative Dean. The effective date of cancellation is no later than the date the written notice is received by WISR.

*The 120-day cancellation period applies only to the student’s first Enrollment Agreement for a specific academic program, measured from the program start date. Enrollment Agreements executed in subsequent academic periods for the purpose of continuing enrollment in the same program do not create a new or additional cancellation period. Students remain subject to the institution’s withdrawal and refund policies for any period following the initial cancellation period.

Withdrawal

After the end of the cancellation period, the student also has the right to stop school at any time; and they have the right to receive a pro-rata refund of tuition. 

Pro-Rata Refund of Registration Fee

If a student has completed 60 percent or less of the scheduled days in the current payment period in their program through the last day of attendance, they also have the right to a pro-rata refund of the $200 registration fee.

Distance Education Cancellation Policy

The student shall have the right to cancel the enrollment agreement through the 120th day* after enrollment. Cancellation is effective on the date written notice of cancellation is received. Notice of cancellation must be made in writing and delivered by email to the President and the Registrar/Administrative Dean. The effective date of cancellation is no later than the date the written notice is received by WISR. WISR shall make a full refund no later than 30 days from the date of cancellation. (Sections 71750 and 71751 of Title 5 of the California Code of Regulations)

*The 120-day cancellation period applies only to the student’s first Enrollment Agreement for a specific academic program, measured from the program start date. Enrollment Agreements executed in subsequent academic periods for the purpose of continuing enrollment in the same program do not create a new or additional cancellation period. Students remain subject to the institution’s withdrawal and refund policies for any period following the initial cancellation period.

• If you are enrolled in an Online Program, the course session will be held online using Google Workspace for Education, a Learning Management System. Please see the WISR Official catalog on Distance Education for more information. To find the catalog, go to https://www.wisr.edu/, look at the top of the home page and click on the catalog link. 
• An institution offering a distance educational program where the instruction is not offered in real time shall transmit the first lesson and any materials to any student within seven days after the institution accepts the student for admission. 
• An institution shall transmit all lessons and materials to the student if the student has fully paid for the educational program and, after having received the first lesson and initial materials, requests in writing that all of the material be sent. If an institution transmits the balance of the material as the student requests, the institution shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and materials are transmitted.

Timeframe for Refund

All refunds due to a student as a result of cancellation or withdrawal shall be issued within thirty (30) calendar days of the effective date of cancellation or withdrawal. Refunds will be processed in accordance with applicable accreditation standards and state and federal law and, in all cases, no later than the maximum timeframes permitted under California law. Where multiple regulatory or accreditation requirements apply, the institution adheres to the standard that provides the greatest protection to students, provided such standard is not prohibited by law.

At WISR, academic attendance is defined as documented academic engagement in a student’s program of study.

Because WISR operates as a distance education institution with individualized instruction, academic engagement may occur in both synchronous and asynchronous formats.

Academic engagement includes, but is not limited to:

• Participation in faculty-student mentoring sessions (1:1)
• Participation in seminars led by WISR faculty
• Submission of academic work or assignments
• Participation in scheduled academic meetings or instructional activities
• Documented communication with faculty regarding academic progress

Participation in these activities constitutes attendance for purposes of academic status, satisfactory progress evaluation, and tuition and refund calculations.

Last Date of Attendance (LDA)

The Last Date of Attendance (LDA) is defined as the last date of documented academic engagement, as described in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section of this catalog.

The LDA is determined based on institutional records of student activity and is used:

• To determine tuition liability
• To calculate pro-rata refunds
• To support accurate academic status determinations

The LDA is the sole basis for calculating earned tuition, regardless of administrative or reporting dates.

Administrative Date Framework

WISR distinguishes between the following dates:

• Last Date of Attendance (LDA): Used exclusively for tuition and refund calculations
• Date of Determination: The date WISR determines that a student has ceased participation or that a status change is warranted
• Effective Date of Administrative Action:
  • Student-initiated withdrawal: date notice is received
  • Institutionally initiated withdrawal or LOA: date of determination
• Administrative Alignment Date: WISR may align status changes to the first day of a calendar month for recordkeeping purposes; however, this does not affect tuition calculations, which are always based on the LDA.

WISR’s Withdrawal and Leave of Absence policies are designed to ensure compliance with California law and accreditation standards while supporting student success. Tuition liability and refunds are always calculated based on the LDA. Administrative dates are used for recordkeeping only and do not alter financial calculations.

A withdrawal (disenrollment) may be initiated by the student through written notice to the President or the Registrar/Administrative Dean, or by the institution when a student has ceased academic participation, as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section of this catalog. A student is considered not academically engaged when no academic activity, as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section of this catalog, has been documented for a period of time. Determinations regarding withdrawal are based on documented academic engagement, as defined in the LDA section of this catalog.

In cases where withdrawal is determined by the institution, the last date of attendance (LDA) will be used solely for determining tuition liability and calculating any refund due.

For purposes of determining tuition liability and refunds, WISR uses the Last Date of Attendance (LDA) as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section. The effective date of withdrawal and administrative reporting dates do not alter the calculation of earned tuition. The effective date of a student‑initiated withdrawal is no later than the date the notice is received by WISR. The student will receive a pro-rata refund of any tuition already paid toward days in which they will not be enrolled. 

To Facilitate Future Academic Progress

If the student is disenrolled, or placed on a leave of absence by the Academic Dean (AcD), because the AD and one or more faculty members have judged that this is in the student’s best interest due to their lack of engagement, lack of progress in their studies, or other reason, the student may appeal this decision to the Board, whose decision is final. For more information on leaves of absence, see WISR’s catalog below. 

Reasons For Withdrawal or Leave Instituted By The Academic Dean

• Financial: If the student has fallen behind in tuition payments by three months and has not articulated and begun an acceptable payment plan; in cases of disenrollment due to nonpayment, the student’s last date of attendance will be used to determine any applicable refund in accordance with the institution’s refund policy.

• Academic: If faculty deem the student is not making consistent and adequate academic progress.

• A withdrawal may also be effectuated by the student’s conduct, including, but not necessarily limited to, a student’s lack of attendance.  Written notice sent to the student will inform them of this decision. The date of the notice will be the first date of the leave. 

If the student has received federal student financial aid funds, the student is entitled to a refund of monies not paid from federal student financial aid program funds.

Pro-Rata Refund Policy

If a student withdraws after the cancellation period, the institution shall refund tuition on a pro-rata basis in accordance with California law (Title 5 CCR §§ 71750–71751 and Education Code §§ 94919–94920). That is, their tuition refund will be computed by calculating all monies for which they have paid tuition for an enrollment period, then charging them the daily rate for the period enrolled and refunding them the balance of the tuition monies paid for that enrollment period. The daily rate is based on total institutional charges minus any disclosed non‑refundable charges, divided by the number of days/hours in the applicable payment period/program. Refund calculations are based on the student’s Last Date of Attendance (LDA), as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section of this catalog.

WISR will also refund money collected for a student’s tuition from a third party on the student’s behalf. If WISR collected monies for third‑party charges (e.g., bond, library, license/application/exam fees) and has not transmitted them at the time of withdrawal/cancellation. All refunds due to a student as a result of cancellation or withdrawal shall be issued within thirty (30) calendar days of the effective date of cancellation or withdrawal.

In addition to the pro-rata tuition refund described above, the $200 registration fee is subject to a pro-rata refund if the student withdraws on or before completion of 60 percent of the enrollment period, as measured in calendar days from the beginning of the enrollment period through the last date of attendance

If the student withdraws after completion of more than 60 percent of the enrollment period, the registration fee is non-refundable.

A student who withdraws and wishes to later re-enroll is subject to the policies on Leaves of Absence.

Refunds will be processed in accordance with applicable accreditation standards and state and federal law and, in all cases, no later than the maximum timeframes permitted under California law. Where multiple regulatory or accreditation requirements apply, the institution adheres to the standard that provides the greatest protection to students, provided such standard is not prohibited by law.

The student is responsible only for tuition earned through the last date of attendance. Any amount paid in excess of earned tuition shall be refunded.

Pro-Rata Refund Calculation

Student Enrollment Agreement began November 1, 2024 (and through October 31, 2025)

Days in Agreement: 365

Withdrew: April 1, 2025

Days Enrolled: 151

% Year Enrolled: 151 days divided by 365 days = 41.37%

Tuition owed: $9,600 x 41.37% = $3,971.52

If student had paid for six months when they withdrew (6 x 800) = $4,800

Then the student would have a refund of $4,800 (what they paid) – $3,971.52 (pro rata portion for the number of days in the year they were enrolled) = $828.48

A Leave of Absence Initiated by the Student

A request for a Leave of Absence (LOA) must be emailed and approved by the President or Academic Dean. A LOA shall not be used to delay or avoid a withdrawal determination when a student has ceased academic participation. Tuition adjustments related to an LOA will be calculated based on the student’s last date of attendance. For administrative purposes, WISR may align LOA dates to monthly enrollment periods; however, tuition liability and refunds are determined solely based on the student’s Last Date of Attendance (LDA).

The determination of whether a Leave of Absence is appropriate is made in reference to the student’s level of academic engagement, as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section.

The minimum length of time for the LOA is determined by the AD according to the following guidelines: 1) for those experiencing major health issues, mental health and stressful challenges, or especially challenging life circumstances, there is a two-month minimum period of time to be on leave, and the student may decide to re-enroll at any time after the two month period; 2) due to difficulties being sufficiently academically engaged, there is a two month minimum, with the re-enrollment date subject to approval by both the student and the AD; or 3) for other reasons such as vacation plans, financial/cash flow difficulties, or escalating job demands, then the leave must be for a minimum of 6 months. If the student is not satisfied with the minimum length of time (2 months vs. 6 months) determined by the AD, they may appeal to the President, and finally as a last option, to the Board of Trustees following the Appeal procedure below.

A Leave of Absence Initiated by WISR

To support student progress and achievement of program completion, WISR has developed student engagement monitoring policies and procedures. The intent of these is to a) enable faculty to promptly identify if a student may be disengaged from their program and then to b) evaluate with the student an appropriate course of action for resuming progress with their studies e.g., WISR’s provision of additional support, taking a Leave of Absence (LOA), or withdrawal. WISR’s LOA Policy allows the AD to proactively initiate a LOA beginning the first day of the month in which the AD determines that it’s in the student’s best interest to take a leave.

If a student is taking a LOA as a result of faculty review following the student having been identified as not having been engaged for a month, either the student, or the AD who has reviewed the circumstances surrounding their lack of engagement, may give the AdD notice that the student is to be granted a LOA, effective the first day of the month in which this review has taken place. Under this circumstance, the leave must be at least two months and may end as soon as both the student and the Academic Dean, determine that the student is ready to be engaged in their studies and re-enroll.

Students are responsible for tuition only through their Last Date of Attendance (LDA), as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section. Any overpayment will be refunded on a pro-rata daily basis.

Students Who Cannot Be Reached

When WISR is investigating the potential need for a LOA the Program Director or AD will attempt to reach the student. If the student is unresponsive for a period of 15 calendar days following documented outreach, WISR may determine that the student has ceased academic participation, as defined in the Academic Attendance, Engagement, and Last Date of Attendance (LDA) section. Reasonable efforts to contact the student will include multiple documented attempts via email, phone, and other available communication methods.

Support Planning

If additional resources are identified as being needed for a student with, or without, a LOA, the Academic Dean delegates to the Student Services Coordinator or the Program Co-Directors responsibility to develop and implement a support plan for the student and report student progress to the Academic Dean every month until a final disposition is reached, i.e., the student’s issues are resolved, the student returns to study from a LOA, or permanently withdraws.

Scheduling the Student Re-Engagement Review Meeting

If a student has been identified as potentially not being engaged in their studies for a month, they will be contacted by the Program Director or Co-Director designated by the AD to set up a meeting (Student Re-engagement Review Meeting) to determine and discuss the next steps that will be most in the student’s interests.

However, if when the Program Director or Co-Director or AD attempts to contact the student and they do not respond within 15 days to discuss whether they should take a leave of absence or continue their studies with added support, then the student may be withdrawn, effective on the date of determination that the student has ceased academic participation.

Application to Return from a LOA

At the end of the LOA period, a student may apply to reenter WISR and their program by requesting a meeting with the Academic Dean. At this meeting the Academic Dean may decide to re-admit the student or decide that the student needs to extend their LOA.

Appeals

Appeals under this section are governed by WISR’s Student Due Process and Appeals Framework. If the student is disenrolled or placed on a leave of absence by the Academic Dean because they have judged that this is in the student’s best interest due to their lack of engagement and/or progress in their studies, the student will be notified by email of the Academic Dean’s decision and an attempt to call them by phone will be made. The student will have ten (10) business days from the date of the email to appeal the AcD’s decision to the President. The student will be notified by email of the President’s decision and an attempt to call them by phone will be made. The student will have ten (10) business days from the date of the email to appeal the President’s decision to the Board of Trustees. The decision of the Board of Trustees is final. 

While the student is appealing the decision to place them on leave or withdraw, they will be given a refund of any unused tuition based on the Academic Dean’s recommendation for a leave. If the appeal results in reinstatement, tuition and enrollment status will be recalculated accordingly, and any resulting balance will be clearly communicated to the student.

During a Leave of Absence

During a leave, a student may attend seminars (but not for credit or to meet WISR requirements) to stay somewhat connected to WISR but may not meet with their faculty adviser or receive credit for work performed during the leave period. Work performed during a leave is considered the same as prior experience and is not eligible for credit as such. When the student is ready to re-enroll—at any time after the designated minimum period—he or she may re-enroll, if approved by the Academic Dean, and by paying $200 (for them to re-register in the degree program they are pursuing or for the degree program in which they are taking courses) when resuming their studies (naturally, the student is not charged tuition during the period of their Leave). However, if the student owes back tuition, they will not be allowed to re-enroll unless they first negotiate with the Administrative Dean, or if necessary, with a Board representative an acceptable and realistic re-payment plan on top of the regular tuition that they will be paying once re-enrolled.

The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies: you are not a California resident, or are not enrolled in a residency program.

It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 North Market Blvd., Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589.

Any fee for the Student Tuition Recovery Fund (STRF) is charged, and collected from students who are California residents, at the time of enrollment. Students who meet the criteria outlined in the next paragraph, pay $0.00 for every $1,000 at this time. 

To be eligible for STRF, you must be a California resident or enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following:

1. The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach-out plan approved by the Bureau or did not complete a chosen teach-out plan approved by the Bureau.
2. You were enrolled at an institution or a location of the institution within the 120-day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120-day period before the program was discontinued.
3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure.
4. The institution has been ordered to pay a refund by the Bureau but has failed to do so.
5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.

To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF.

A student whose loan is revived by a loan holder or debt collector after a period of non-collection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law.

However, no claim can be paid to any student without a social security number or a taxpayer identification number.

When students meeting the above STRF requirements enroll, re-enroll, or continue their enrollment into July and beyond into a subsequent fiscal year, they will be charged a non-refundable STRF fee. The STRF fee is $0.00 for every $1,000 tuition charged in their enrollment agreement (rounded off to the nearest $1,000).

Note: Authority cited: Sections 94803, 94877 and 94923, Education Code. Reference: Section 94923, 94924 and 94925, Education Code.”

IF NECESSARY, YOU HAVE THE RIGHT TO CONTACT THE STATE OVERSIGHT AGENCY.

Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at 1747 N. Market Blvd., Suite 225, Sacramento, CA 95833, or P.O. Box 980818, West Sacramento, CA  95798-0818  www.bppe.ca.gov  Telephone (888) 370-7589 or by fax (916) 263-1897

A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau’s internet Web site www.bppe.ca.gov.

Indeed, WISR takes the position that consumer protection and student rights are important to a healthy postsecondary education system in California. WISR has an impeccable history of perfect compliance with state law since we were first approved* in 1977 [*Under current State law, “Approved” means, “approval to operate” which means compliance with state standards as set forth in the California Private Postsecondary Education Act of 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter 8) and Title 5 of the California Code of Regulations.] and there have been no complaints against us in that entire time. Furthermore, in order to promote consumer protection, high quality education, and institutional integrity and credibility among institutions of private postsecondary education, WISR has taken a leadership role with about a dozen other institutions to form the Association for Private Postsecondary Education in California (APPEC).

Indeed, WISR takes the position that consumer protection and student rights are important to a healthy postsecondary education system in California. WISR has an impeccable history of perfect compliance with state law since we were first approved* in 1977 [*Under current State law, “Approved” means, “approval to operate” which means compliance with state standards as set forth in the California Private Postsecondary Education Act of 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter)], and there have been no complaints against us in that entire time. Furthermore, in order to promote consumer protection, high quality education, and institutional integrity and credibility among institutions of private postsecondary education, WISR has taken a leadership role with about a dozen other institutions to form the Association for Private Postsecondary Education in California (APPEC).

WISR encourages students to make every reasonable effort to resolve concerns or complaints through WISR’s internal grievance procedures before seeking resolution through external agencies.

Students or members of the public who believe that WISR is not in compliance with the standards or policies of its accrediting agency may submit a complaint to the Distance Education Accrediting Commission (DEAC). DEAC’s complaint process is designed to address alleged non-compliance with accreditation standards and does not serve as a substitute for WISR’s internal grievance or academic review processes.

DEAC expects complainants to exhaust all institutional grievance procedures prior to submitting a complaint to the Commission.

DEAC provides an Online Complaint System that enables individuals to file a complaint directly through the DEAC website. Written complaints submitted to DEAC must generally include the complainant’s contact information, a description of the alleged non-compliance, relevant dates and parties involved, supporting documentation, and a release permitting DEAC to forward the complaint to the institution for response.

Distance Education Accrediting Commission (DEAC)
1101 17th Street NW, Suite 808
Washington, DC 20036
Telephone: (202) 234-5100
Website: www.deac.org